Operational change should be specific enough to examine.
These examples span my work at SB Comm and CDC: connecting project systems, building financial and operational visibility, strengthening leadership follow-through, and coordinating laboratory supplies and contracts. Each explains my responsibilities, the work I contributed to, and the supporting evidence. All are from prior employment, before Martin Operational Strategy.
Turning scattered project management into an operating system
SB Comm, Inc. · Smart home and low-voltage integration
SB Comm needed a consistent home for existing and new projects as it moved away from Motion. The transition had to connect project records with the team's existing Zoho workflows and daily coordination, so a software change could become part of the way the company operated.
Read the case studyPrior Leadership ExperienceBuilding financial and operational visibility
SB Comm, Inc. · Smart home and low-voltage integration
Project costs, labor time, and invoicing needed to be examined together. Leadership needed to understand why cost of goods sold had increased and where project-budget overruns or billing discrepancies called for action.
Read the case studyPrior Leadership ExperienceGuiding EOS adoption and accountability rhythms
SB Comm, Inc. · Smart home and low-voltage integration
As SB Comm grew, the business needed greater clarity around leadership responsibilities, accountability, priorities, and execution. During this period, the company adopted the Entrepreneurial Operating System (EOS), creating a framework for building greater organizational discipline and consistency.
Read the case studyPrior Leadership ExperienceCoordinating laboratory supplies and contracts during COVID-19
Centers for Disease Control and Prevention (CDC) · Public health and laboratory operations
Multiple laboratory teams needed timely access to supplies and equipment during the COVID-19 response. Backorders, large orders, and multiple procurement channels required clear purchasing and inventory visibility, alongside coordination across laboratory staff, administrative teams, purchasing teams, and vendors.
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